Privacy Policy

This Privacy Policy describes how Neuron Garage Franchise Support, LLC ("Neuron Garage," "we," "us," or "our") collects, uses, and shares information when you visit NeuronGarageFranchise.com (the "Site") or submit an inquiry about franchise opportunities. This Site is intended for adults interested in franchise ownership. It is not directed at children, and we do not knowingly collect information from anyone under 18. Information about our summer camp programs for families is available at NeuronGarage.com, which is governed by its own privacy policy.

1. Information we collect

Information you provide to us.

When you submit our franchise inquiry form, contact us by email or phone, or otherwise correspond with us, we collect the information you choose to share. This may include:

• Your name, email address, and phone number;
• The city and state where you live and where you are interested in operating a franchise;
• Information about your professional background, such as your experience working with children in classroom or camp settings; and
• Anything else you include in a message or during follow-up conversations.

Information collected automatically.

Like most websites, we and our service providers automatically collect certain technical information when you visit the Site, such as your IP address, browser type, device type, pages viewed, referring pages, and the dates and times of your visits. We currently use Google Analytics and Google Tag Manager for this purpose, and we may use other analytics or similar tools from time to time. This information is collected through cookies and similar technologies. You can learn how Google uses data from sites that use its services at google.com/policies/privacy/partners.

We do not collect sensitive personal information (such as government identifiers, precise geolocation, health information, or biometric data) through this Site, and we ask that you not include it in your messages to us.

2. How we use your information

We use the information we collect to:

• Respond to your franchise inquiry and communicate with you about the opportunity, including scheduling introductory calls;
• Evaluate franchise candidates and determine where we are able to offer franchises, including confirming the state in which you reside or intend to operate;
• Provide you with legally required disclosures, such as our Franchise Disclosure Document, where and when appropriate;
• Operate, maintain, secure, and improve the Site;
• Comply with legal obligations, including federal and state franchise sales laws and related recordkeeping requirements; and
• Protect our rights and the rights of others, including detecting and preventing fraud.

We do not sell your personal information, and we do not use it for targeted advertising. We do not use information you submit through this Site to market summer camp enrollment to families. If our practices ever change, we will update this Privacy Policy and provide any opt-outs required by law before doing so.

3. How we share your information

We do not sell or rent your personal information. We share it only in the following circumstances:

• With our team. Inquiries are reviewed by the individuals responsible for franchise recruitment and development at Neuron Garage.
• With service providers. We work with third-party vendors that help us operate the Site and our business — for example, providers that build and host the Site, process form submissions, deliver email, and analyze how the Site is used. These providers may change from time to time. They are permitted to use your information only to provide services to us.
• With professional advisors. We may share information with our attorneys, accountants, and similar advisors in connection with the franchise sales process and our compliance obligations.
• For legal reasons. We may disclose information if required by law, subpoena, or legal process, or to government authorities, including state franchise regulators, where we believe disclosure is required or appropriate.
• In a business transfer. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

4. How long we keep your information

We retain franchise inquiry records for as long as reasonably necessary for the purposes described above. Because federal and state franchise laws impose recordkeeping requirements on franchisors, we may retain records relating to franchise inquiries, disclosures, and sales for the periods those laws require, even if you ask us to delete other information.

5. Your privacy rights and choices

Depending on where you live, state law may give you specific rights over your personal information. Whether or not a particular state law applies to us, we voluntarily extend the following to everyone who uses this Site:

• Access. You may request a copy of the personal information we hold about you.
• Correction. You may ask us to correct inaccurate personal information.
• Deletion. You may ask us to delete your personal information, subject to the recordkeeping requirements described in Section 4.
• Portability. You may request your information in a portable, readily usable format.
• Opt-out of sale or targeted advertising. We do not sell personal information or process it for targeted advertising, so there is nothing to opt out of. If that ever changes, we will provide the opt-out mechanisms required by law.

To exercise any of these rights, email us at franchise@NeuronGarage.com with the subject line "Privacy Request" or write to us at the address in Section 10. We may need to verify your identity before acting on a request, and we will respond within the time required by applicable law (and in any event within 45 days). We will not discriminate against you for exercising these rights. If we decline all or part of your request, you may appeal our decision by replying to our response, and we will review the appeal and reply with the outcome.

• Email and communications. You may opt out of follow-up communications at any time by replying to any email from us or contacting us at the address below.
• Cookies. Most browsers allow you to refuse or delete cookies through browser settings. Some Site features may not function properly without them.

6. Security

We use commercially reasonable safeguards designed to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children's privacy

This Site is directed at adults considering franchise ownership. We do not knowingly collect personal information from children under 18 through this Site. If you believe a child has provided us information through this Site, please contact us and we will delete it.

8. Third-party links

The Site may link to other websites, including NeuronGarage.com and our social media pages. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be posted on this page. Your continued use of the Site after changes become effective means you accept the revised policy.

10. Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us at: